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Up to 10% cheaper
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From63US$ /night
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Blvd Ixtapa Lote 4, Ixtapa (Guerrero), Mexico, 40880
-
Steps from El Palmar Beach
Great
8.0
6.1
/10
3.6
3.6
/5

Location

Krystal Ixtapa is situated on El Palmar Bay, one of the top beaches in Ixtapa's hotel zone. The hotel is minutes away from major shopping malls and just a short drive to Palma Real golf course. Proximity to the Ixtapa-Zihuatanejo International Airport, only 10 miles away, facilitates easy access for travelers.

Rooms

The hotel features 255 spacious rooms, many with stunning ocean views. Options include Standard Garden View, Ocean View, and Superior Ocean View rooms, accommodating various guest needs. All rooms come equipped with a balcony to enjoy the sea or garden scenery.

Dining

Krystal Ixtapa offers five on-site restaurants, serving a mix of national and international cuisine with panoramic ocean views. Guests can enjoy themed dinners, buffets, and a casual atmosphere at La Cafetería, certified by Starbucks(R). Dedicated drink options available at La Cantinita enhance the dining experience.

Family-Friendly Amenities

This hotel caters to families with two swimming pools, one featuring a slide and a separate kiddie pool. Daily activities are provided to engage guests of all ages, ensuring entertainment throughout the stay. The game area offers board games and ping-pong for family fun.

Wellness and Leisure

The hotel's spa offers a variety of treatments designed to promote relaxation and wellness. On-site recreational activities include biking through a nature reserve and enjoying time at the outdoor pools. Room service is also available for those who prefer to relax in the comfort of their room.

Highlights

Location: Bahía el Palmar, a top beach .

Rooms: 255 spacious rooms with ocean views .

Dining: Five restaurants with international cuisine .

Family-Friendly: Two pools, kiddie pool and daily activities .

Wellness: On-site spa with various treatments .

“Krystal Ixtapa stands out for its prime location on El Palmar beach. Dining excels here, particularly at Bogart's, where the Moroccan-inspired setting and exceptional wine pairings create a memorable experience. It's a family-friendly option with a broad appeal, enhanced by its proximity to local attractions and golf courses.”
Hotel logo
James DavidEditor-in-Chief at Toresort
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Select your room type

Krystal Ixtapa All Inclusive offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room Sea View
2 persons
370 sq. feet 
2 Double beds
Sea view
Shower
Balcony
Standard Room Garden View
2 persons
370 sq. feet 
2 Double beds
Garden view
Shower
Balcony
Standard room Ocean View
2 persons
370 sq. feet 
1 King-size bed
Ocean view
Shower
Balcony
King Room Sea View
2 persons
370 sq. feet 
1 King-size bed
Sea view
Shower
Balcony
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Price and Room Availability Calendar

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Facilities

Krystal Ixtapa All Inclusive offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.6/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Billiard tables

Services

  • Room service
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock
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Dining Onsite

Krystal Ixtapa All Inclusive offers a delightful culinary escape with a range of dining venues that cater to diverse palates. From authentic Mexican fare to family-friendly Italian options, each restaurant promises a unique experience that highlights local flavors in inviting settings.
Krystal Ixtapa All Inclusive Restaurant photo
Krystal Ixtapa All Inclusive Restaurant photo
Krystal Ixtapa All Inclusive Restaurant photo

Bogart's

International
Ambiance
Charming Moroccan-inspired decor reminiscent of Casablanca
Key Offerings
A menu crafted with global influences, perfect for family gatherings or cozy dinners. Late-night dining options allow guests to indulge after a day of adventure.
Reservation
Not needed.
Dinner only; Monday to Saturday, 18:00 - 22:30.

Cinque Terre

Italian
Ambiance
Elegant and family-friendly setting that captures Italian warmth
Key Offerings
Delight in traditional Italian dishes, crafted with care and attention to detail. Perfect for a relaxed family dinner, offering a cozy experience for all.
Reservation
Not needed.
Dinner only; Monday to Sunday, 18:00 - 22:30.

Aquamarina Café

Local
Ambiance
Bright and welcoming cafeteria-style dining with a casual vibe
Key Offerings
Buffet-style breakfast featuring a blend of Western and Mexican favorites. Dinner options include a variety of local dishes to tantalize your taste buds.
Reservation
Not needed.
Breakfast and Dinner; daily, 07:00 - 22:30.

Las Velas

Local
Ambiance
Family-friendly space with a relaxed atmosphere, ideal for midday meals or evening gatherings
Key Offerings
Lunch and dinner showcase regional flavors, allowing guests to experience authentic local cuisine in a comfortable setting.
Reservation
Not needed.
Lunch and Dinner; daily, 13:00 - 22:30.

Paseo por México

Mexican
Ambiance
Vibrant and culturally rich atmosphere, perfect for sharing meals with loved ones
Key Offerings
Relish traditional Mexican dishes, infused with local spices and flavors in an inviting environment that celebrates heritage.
Reservation
Not needed.
Dinner only; Tuesday to Sunday, 18:00 - 22:30.

Krystal Ixtapa All Inclusive Location

Blvd Ixtapa Lote 4, Ixtapa (Guerrero), Mexico, 40880
Map view
Blvd Ixtapa Lote 4, Ixtapa (Guerrero), Mexico, 40880
Nearby
Amusement Park
Delfiniti of Mexico
1500 ft
Beach
Playa El Palmar
1500 ft
Restaurants
Bistro Soleiado
400 ft
Calle Paseo de Ixtapa S/N Plaza Ambiente
Kraken Chef
2100 ft
Blvd. Paseo Ixtapa In front of sunscape Dorado Pacifico
Raffaello Restorante Italiano
2300 ft
Paseo de Ixtapa Junto a Santander
Ata Sushi Bar
2400 ft
Paseo de Ixtapa Plaza Raffaello local B junto a banco Santander suc. Ixtapa Calle Pedro Ascencio junto al bar Bandidos a un costado de la iglesia del centro suc. Zihuatanejo
The Blue Shrimp
2000 ft
El Camaron Azul Plaza Ixtapa
Armandos Lobster House
2000 ft
Paseo de Ixtapa
Explore Ixtapa (Guerrero)
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Xihuacan Museum and Archeological Site
Xihuacan Museum and Archeological Site
8 minutes' walk
Historic archaeological site showcasing ancient artifacts and rich Mesoamerican culture.
Magic World Aquatic Park
Magic World Aquatic Park
10 minutes' walk
Family-friendly water park with thrilling slides and pools, perfect for a fun day out.
Delfiniti of Mexico
Delfiniti of Mexico
6 minutes' walk
Interactive marine park offering dolphin encounters and educational exhibits for all ages.
Playa El Palmar
6 minutes' walk
Beautiful beach known for its golden sands, ideal for swimming, sunbathing, or beach volleyball.
Kayaking at Ixtapa Island
10 minutes' walk
Kayaking adventure to Ixtapa Island, with rental options available, perfect for water-loving explorers.
Yoga at Playa El Palmar
6 minutes' walk
Relaxing beach yoga sessions offered at Playa El Palmar, ideal for unwinding amid stunning scenery.
Zip-lining at Magic World
10 minutes' walk
Thrilling zip-lining experience at Magic World Aquatic Park, offering exhilarating views and excitement.
Bistro Soleiado
Bistro Soleiado
2 minutes' walk
Charming bistro offering French cuisine, with a cozy atmosphere and signature dishes like ratatouille.
Kraken Chef
Kraken Chef
8 minutes' walk
Sushi bar specializing in fresh seafood and innovative rolls, perfect for casual dining in a vibrant setting.
Raffaello Restorante Italiano
Raffaello Restorante Italiano
9 minutes' walk
Italian restaurant known for authentic pasta dishes and warm ambiance; vegetarian options available.
The Blue Shrimp
The Blue Shrimp
7 minutes' walk
Seaside dining with fresh shrimp specialties; family-friendly with a casual setting and stunning ocean views.
Paseo de Pescador
Paseo de Pescador
15 minutes' walk
Lively boardwalk with shops, artists, and eateries; great for family strolls and local atmosphere.
Ixtapa Nightlife
5 minutes' drive
Vibrant nightlife scene featuring bars and clubs; ideal for dancing and enjoying live music late into the night.
Getting around
City Centre
Ixtapa (Guerrero)17 min  ·  4600 ft
Airports
Ixtapa-Zihuatanejo International Airport (ZIH)29 min  ·  11.6 mi
Lazaro Cardenas, Michoacan (LZC)145 min  ·  59.8 mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Krystal Ixtapa All Inclusive provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
10
Number of rooms:
255
Former name
krystal ixtapa todo incluido

Reviews and Ratings

Feedback about Krystal Ixtapa All Inclusive from previous guests about their experience
Review score
Based on 702 verified reviews
7.7/10
Very good
74%
Recommend
Breakfast
6.8/10
Cleanliness
8.1/10
Comfort
8.1/10
Facilities
7.6/10
Free Wi-Fi
7.6/10
Location
9.0/10
Paid Wi-Fi
6.4/10
Staff
8.3/10
Value for money
7.7/10
Pros
Clean hotel
Tasty food
Spacious room
Attentive staff
Clean water
Cons
Bad drinks
Limited water
Guest reviews
based on 1104 reviews
3.5/5
based on 1054 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Krystal Ixtapa All Inclusive
What is included in the All-Inclusive meal plan during a stay?
10 November 2024
The All-Inclusive package covers breakfast, lunch, and dinner served buffet style, as well as national drinks and snacks available from 11 AM to 11 PM.
Is Wi-Fi free and available in the guest rooms?
5 December 2024
Yes, free Wi-Fi is available in all guest rooms and throughout the hotel facilities.
Is the hotel All-Inclusive plan comprehensive?
20 January 2025
Yes, the All-Inclusive option includes meals, drinks-both alcoholic and non-alcoholic-and snacks.
Can guests enjoy unlimited meals and drinks during their stay?
15 February 2025
Absolutely, the All-Inclusive plan allows guests to enjoy unlimited meals and drinks throughout their stay.
Does Krystal Ixtapa have a private workspace for guests?
28 March 2025
Yes, there is a private salon available for meetings and work-related activities.
Are there elevators available for guests in the hotel?
30 April 2025
Yes, the hotel is equipped with both elevators and stairs for guest convenience.
Does the resort require mask-wearing in public areas?
25 May 2025
Yes, it is necessary to wear a mask while in the resort's public spaces for safety.
Is Krystal Ixtapa a pet-friendly hotel?
12 June 2025
No, this hotel does not allow pets on the premises.
Are there amenities for families traveling with children?
10 July 2025
Yes, the hotel features a kids' area and family-friendly activities, along with two swimming pools, one designed for children.
What types of beer are served at the hotel?
22 August 2025
The hotel offers various beers, including Corona, among other national brands.

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