"My kids loved playing in the ocean with the waves more than Cancun because the water was clean and no rocks to step on."
Damaris from Canada
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"The view from our room was amazing!"
Donna K from Canada
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"I liked the option to add breakfast buffet as part of our stay, made our mornings run smooth."
raquel
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Location
Krystal Ixtapa is situated on Bahía El Palmar, recognized as one of the finest beaches in Ixtapa's hotel zone. This beachfront property is conveniently located just minutes from major shopping malls and the Palma Real golf course. Additionally, the hotel lies a mere 10 miles from Ixtapa-Zihuatanejo International Airport.
Dining
The hotel offers a selection of five restaurants serving national and international cuisine, many with scenic ocean views. Guests can experience a buffet breakfast, lunch, and dinner at the Paseo por México restaurant, showcasing various themed dinners by the beach. La Cafetería provides Starbucks(R) coffee for those seeking a familiar taste.
Rooms
Krystal Ixtapa features 255 spacious rooms, some with full or partial ocean views. Guests can choose from various room categories including Standard Ocean View and Superior King Ocean View, accommodating up to four guests. Each room is equipped with modern amenities designed to enhance comfort during stays.
Entertainment
The hotel includes two swimming pools, one featuring a slide and a kiddie pool, catering to families. Daily activities such as bike rides through the nature reserve provide entertainment for all ages. Guests can also enjoy a game area with board games, billiards, and ping-pong.
Wellness and Services
A full-service spa offers a range of relaxation treatments available at an additional cost. For convenience, the hotel also includes a mini supermarket, ensuring guests can purchase any vacation necessities. Room service can be ordered for those who prefer dining in their rooms.
Highlights
Location: Bahía El Palmar, recognized as one of the finest beaches
Dining: five restaurants serving national and international cuisine
Rooms: 255 spacious rooms with ocean views
Entertainment: two swimming pools, game area for families
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room Sea View
2 persons
34 m²
2 Double beds
Sea view
Shower
Balcony
room details
Standard Room Garden View
2 persons
34 m²
2 Double beds
Garden view
Shower
Balcony
room details
Standard room Ocean View
2 persons
34 m²
1 King-size bed
Ocean view
Shower
Balcony
room details
Superior King Room
2 persons
34 m²
1 King-size bed
Shower
Balcony
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Billiard tables
Services
Room service
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Children's menu
Children's pool
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Night club
Entertainment
Garden area
Spa & wellness centre
Massage
Room features
Air conditioning
Ironing facilities
Bathroom
Free toiletries
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Dining Onsite
Krystal Ixtapa All Inclusive offers a delightful culinary escape with a range of dining venues that cater to diverse palates. From authentic Mexican fare to family-friendly Italian options, each restaurant promises a unique experience that highlights local flavors in inviting settings.
Bogart's
International
Ambiance
Charming Moroccan-inspired decor reminiscent of Casablanca
Key Offerings
A menu crafted with global influences, perfect for family gatherings or cozy dinners. Late-night dining options allow guests to indulge after a day of adventure.
Reservation
Not needed.
Dinner only; Monday to Saturday, 18:00 - 22:30.
Cinque Terre
Italian
Ambiance
Elegant and family-friendly setting that captures Italian warmth
Key Offerings
Delight in traditional Italian dishes, crafted with care and attention to detail. Perfect for a relaxed family dinner, offering a cozy experience for all.
Reservation
Not needed.
Dinner only; Monday to Sunday, 18:00 - 22:30.
Aquamarina Café
Local
Ambiance
Bright and welcoming cafeteria-style dining with a casual vibe
Key Offerings
Buffet-style breakfast featuring a blend of Western and Mexican favorites. Dinner options include a variety of local dishes to tantalize your taste buds.
Reservation
Not needed.
Breakfast and Dinner; daily, 07:00 - 22:30.
Las Velas
Local
Ambiance
Family-friendly space with a relaxed atmosphere, ideal for midday meals or evening gatherings
Key Offerings
Lunch and dinner showcase regional flavors, allowing guests to experience authentic local cuisine in a comfortable setting.
Reservation
Not needed.
Lunch and Dinner; daily, 13:00 - 22:30.
Paseo por México
Mexican
Ambiance
Vibrant and culturally rich atmosphere, perfect for sharing meals with loved ones
Key Offerings
Relish traditional Mexican dishes, infused with local spices and flavors in an inviting environment that celebrates heritage.
Blvd. Paseo Ixtapa In front of sunscape Dorado Pacifico
Raffaello Restorante Italiano
680 m
Paseo de Ixtapa Junto a Santander
Ata Sushi Bar
710 m
Paseo de Ixtapa Plaza Raffaello local B junto a banco Santander suc. Ixtapa Calle Pedro Ascencio junto al bar Bandidos a un costado de la iglesia del centro suc. Zihuatanejo
The Blue Shrimp
580 m
El Camaron Azul Plaza Ixtapa
Armandos Lobster House
600 m
Paseo de Ixtapa
Explore Ixtapa (Guerrero)
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Xihuacan Museum and Archeological Site
8 minutes' walk
Historic archaeological site showcasing ancient artifacts and rich Mesoamerican culture.
Magic World Aquatic Park
10 minutes' walk
Family-friendly water park with thrilling slides and pools, perfect for a fun day out.
Delfiniti of Mexico
6 minutes' walk
Interactive marine park offering dolphin encounters and educational exhibits for all ages.
Playa El Palmar
6 minutes' walk
Beautiful beach known for its golden sands, ideal for swimming, sunbathing, or beach volleyball.
Kayaking at Ixtapa Island
10 minutes' walk
Kayaking adventure to Ixtapa Island, with rental options available, perfect for water-loving explorers.
Yoga at Playa El Palmar
6 minutes' walk
Relaxing beach yoga sessions offered at Playa El Palmar, ideal for unwinding amid stunning scenery.
Zip-lining at Magic World
10 minutes' walk
Thrilling zip-lining experience at Magic World Aquatic Park, offering exhilarating views and excitement.
Bistro Soleiado
2 minutes' walk
Charming bistro offering French cuisine, with a cozy atmosphere and signature dishes like ratatouille.
Kraken Chef
8 minutes' walk
Sushi bar specializing in fresh seafood and innovative rolls, perfect for casual dining in a vibrant setting.
Raffaello Restorante Italiano
9 minutes' walk
Italian restaurant known for authentic pasta dishes and warm ambiance; vegetarian options available.
The Blue Shrimp
7 minutes' walk
Seaside dining with fresh shrimp specialties; family-friendly with a casual setting and stunning ocean views.
Paseo de Pescador
15 minutes' walk
Lively boardwalk with shops, artists, and eateries; great for family strolls and local atmosphere.
Ixtapa Nightlife
5 minutes' drive
Vibrant nightlife scene featuring bars and clubs; ideal for dancing and enjoying live music late into the night.
Getting around
City Centre
Ixtapa (Guerrero)23 min
·
1.9
km
Airports
Ixtapa-Zihuatanejo International Airport (ZIH)29 min
·
18.7
km
Lazaro Cardenas, Michoacan (LZC)145 min
·
96.2
km
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
is available in for free.
Breakfast
The hotel Krystal Ixtapa All Inclusive provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
10
Number of rooms:
255
Former name
krystal ixtapa todo incluido
Questions of the users
About Krystal Ixtapa All Inclusive
What is included in the All-Inclusive meal plan during a stay?
10 November 2024
The All-Inclusive package covers breakfast, lunch, and dinner served buffet style, as well as national drinks and snacks available from 11 AM to 11 PM.
Is Wi-Fi free and available in the guest rooms?
5 December 2024
Yes, free Wi-Fi is available in all guest rooms and throughout the hotel facilities.
Is the hotel All-Inclusive plan comprehensive?
20 January 2025
Yes, the All-Inclusive option includes meals, drinks-both alcoholic and non-alcoholic-and snacks.
Can guests enjoy unlimited meals and drinks during their stay?
15 February 2025
Absolutely, the All-Inclusive plan allows guests to enjoy unlimited meals and drinks throughout their stay.
Does Krystal Ixtapa have a private workspace for guests?
28 March 2025
Yes, there is a private salon available for meetings and work-related activities.
Are there elevators available for guests in the hotel?
30 April 2025
Yes, the hotel is equipped with both elevators and stairs for guest convenience.
Does the resort require mask-wearing in public areas?
25 May 2025
Yes, it is necessary to wear a mask while in the resort's public spaces for safety.
Is Krystal Ixtapa a pet-friendly hotel?
12 June 2025
No, this hotel does not allow pets on the premises.
Are there amenities for families traveling with children?
10 July 2025
Yes, the hotel features a kids' area and family-friendly activities, along with two swimming pools, one designed for children.
What types of beer are served at the hotel?
22 August 2025
The hotel offers various beers, including Corona, among other national brands.